Store uncompressed out of direct sunlight in a dry, cool place.
If item becomes damp
If your down product gets damp, air thoroughly and make sure it is completely dry before storing. If the product is still damp after airing a short program in a tumble dryer on a ‘cool’ setting should restore the loft.
We recommend that all Rab® down filled products are professionally cleaned.
Elite Cleaning & After-care Services Ltd.
Unit 2D, Thornhill Industrial Estate
Tel 01709 833 189.
(Alternatively you can return the item to us for cleaning but please bear in mind that we are not a specialist cleaner and so items may take a little longer to come back during busy periods.)
For cleaning in Germany contact:
Outdoor-Service -Team GbR, Rheinstraße 21, D-16356 Eiche b. Berlin, +49 / 30/ 9927 2086, Fax: +49 / 30 / 93 66 36 44. Email: email@example.com
(Please note that any damage sustained or incorrect washing of the item undertaken by a third party is not covered by any Rab warranty and any claim should be taken up with service provider)
Rab® down products can be home cleaned, however this is a difficult and time consuming job. Please give it careful consideration before starting.
Washing items yourself
- Carefully hand-wash the item in warm water
- (40°C) with a soap solution, NOT DETERGENT.
- Rinse thoroughly, making sure there is no soap residue present within the product.
- Squeeze out all excess water gently with your hands and transfer item with care to a washing machine. A delicate ‘spin’ programme is recommended.
If you are cleaning a box walled garment or sleeping bag, ensure that the weight of the item is supported by ‘cradling’ in a bath towel or similar. Failure to do so may result in damage to the down compartments.
Immediate tumble drying should commence in a commercial dryer on a ‘cool’ setting. Check the item periodically and repeatedly turn inside out. The down contained within the baffling may require further manipulation in order to restore the loft.
Avoid the temptation to remove the item from the dryer too soon. Although the outer fabrics may feel dry and warm to the touch; down contained within the baffling can still be clumped because of moisture.
The drying process can take several hours, allow at least 3-4 hours minimum for a jacket and 6 hours for a sleeping bag. When finished it is advisable to store uncompressed in a dry, cool place. Airing should continue for two days before use. Failure to allow enough time for the item to dry will result in a flat looking garment that will need to be re-washed and dried all over again.